Q: How do I get in touch with the help desk on facing any issues during execution?

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• Q: Will I get contract notes for all my trades?

  A: Yes, you will get the contract notes of all the trades, recommended by us and also the trades which you have placed personally through your broking app.

• Q: How does it work?

  A: A recommendation will be triggered to the app via Samvitti dashboard. • The recommendations will be notified via Whatsapp, email, app notification & SMS. (Click on the Image to enlarge) • You will be able to see the recommendation in the app and ...

• Q: Do you have a helpdesk for queries and guidance?

  A: Yes, we do. You can reach our support team in the following ways: • Email: Write to us at support_ia@samvitticapital.com for any assistance. • Within the App: Login → Home page → Left panel menu → Ask Samvitti → Raise a Query and submit your ...

• Q: Can I track my portfolio directly on Broker App?

  A: Yes, you can monitor your portfolio on Broker app. However, order execution must be done through the app.

• Q: Can Samvitti execute trade recommendations on my behalf if I am unavailable?

  A: We do not provide execution services. If you are unavailable, please notify us via email when you are ready to execute trades, and we will promptly share the necessary recommendations.